Frequently asked questions & answers
Trial / Demo Licensing & Pricing Support & Help
How long does it usually take until you respond to support requests?
Can you help us designing reports?
How long does it usually take until you respond to support requests?
Yes; the trial is a 100% functional; no limitations at all. 
Is the support for free?
Yes; we offer one year of free maintenance which includes e-mail support and all upgrades for free. After the first year you need to order a maintenance plan to enjoy e-mail support and all free upgrades for one more year. The maintenance plan costs 20% of your current licenses value for one more additional year.
Can I call you?
Sure; we’d like to talk to you.
Can you help me remotely?
Yes; we can do online meetings where we can even can control your PC – if you allow us; of course.
Can you help us designing reports?
We sure can; but you need to pay for it. Please contact us us for a quote.
Do you provide training?
Absolutely. Please contact us for a quote.